Our goal is to offer you wide-coverage shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
1.Shipping Service & Delivery Area
We currently offer delivery to United States, United Kingdom, Austria, France, Korea, Germany, Italy, Spain, Singapore, Switzerland, South Africa, Netherlands, Poland, Mexico, Japan, Malta, Belgium, Portugal, Luxembourg, Romania, Ireland, Slovakia, Bulgaria, Slovenia, Croatia, Sweden, Czech Republic, Denmark, Estonia, Australia, Finland, Turkey, Hungary, Israel, Latvia, Lithuania, Canada, Norway, Greece, Cyprus, New Zealand, Chile, Colombia, Bahrain, Qatar, Kuwait, Brazil, Saudi Arabia, United Arab Emirates, Malaysia, Philippines, Thailand, Vietnam, Rwanda, Pakistan, Tanzania, Angola, Nigeria, Ghana, Uganda, Kenya, Lebanon, Egypt, Russia, Kazakhstan, India, Ukraine, Argentina, Indonesia, Namibia, Morocco, Sri Lanka, Bangladesh, Serbia, Nepal, French Polynesia, China (Hong Kong, Taiwan, Macau).
Shipping methods: USPS/DHL/UPS Express/Fedex/Yun Express/SF Express/China Post
2. Shipping Time & Fee
2.1 Shipping Time
Quick Reference: View the delivery timeframe for your country/region by checking the country code.
- HK / MC / TW: 1-3 Business Days
- UK / JP / FR: 3-5 Business Days
- AU / KR / SG: 4-6 Business Days
- DE / IT / ES: 5-8 Business Days
- PL / NL / AT / IE: 6-8 Business Days
- SE / RO / DK / BE / NZ: 6-10 Business Days
- HU / IE / PT / IL / BG: 6-10 Business Days
- FI / SK / AE / CZ / TR: 6-10 Business Days
- CA / NO / MX: 8-10 Business Days
- CH / GR / ZA: 8-12 Business Days
The order delivery timeframe is divided into two parts:
- Processing Time: 1 Business Day
- Shipping Time:
| Shipping Time | Region | Shipping Time | Region |
|---|---|---|---|
| 1-2 Business Days | Hong Kong, Taiwan, Macau | 6-10 Business Days | Belgium, Luxembourg, Ireland, Bulgaria, Croatia, Czech Republic, Estonia, Finland, Hungary, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Denmark, Israel, Turkey, New Zealand, Slovakia, Slovenia, United Arab Emirates |
| 3-5 Business Days | United Kingdom, France, Japan, United States (U.S. Warehouse Delivery) | 8-10 Business Days | Malaysia, Philippines, Norway, Canada, Mexico |
| 4-7 Business Days | Australia, Germany, United States (China Warehouse Delivery) | 8-12 Business Days | Saudi Arabia, Kuwait, Qatar, Bahrain, Lebanon, South Africa, Greece, Switzerland, Cyprus, Rwanda |
| 5 Business Days | Singapore, South Korea, Thailand, Vietnam | 10-13 Business Days | Pakistan, Tanzania, Angola, Jordan |
| 5-8 Business Days | Italy, Spain | 10-20 Business Days | Argentina, India, Indonesia, Kazakhstan, Namibia, Sri Lanka, Bangladesh, Morocco, Ukraine, Russia, Serbia, Nepal |
| 6-8 Business Days | Netherlands, Austria, Poland, French Polynesia | 13-16 Business Days | Nigeria, Ghana, Uganda, Kenya, Brazil, Chile, Colombia |
Note: Shipping times are normal in-transit times under normal circumstances. In exceptional circumstances, delays may occur.
2.2 Shipping Fee
For orders over $39, enjoy free shipping (excluding French Polynesia). Expedited shipping options are available at package weight-based rates if needed. If you require a faster or designated courier service, please contact shop@acasis.com for a quote.
| Region | Rate Name | Condition | Price |
|---|---|---|---|
| US | USPS/UPS/Fedex/Ontrac UPS 2ND DAY |
Order Amount < 19 19 ≤ Order Amount < 39 Order Amount ≥ 39 0kg–0.5kg 0.5kg–1kg 1kg–1.5kg 1.5kg–2kg |
$4.99 $8.99 Free $33.50 $36.50 $40.50 $45.50 |
| United Kingdom France Japan |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$5.99 Free |
| Australia Germany |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$7.99 Free |
| Singapore South Korea Thailand Vietnam |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$3.99 Free |
| Italy Spain |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$6.99 Free |
| Netherlands Austria Poland |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$6.99 Free |
| Belgium Luxembourg Ireland Bulgaria Croatia Czech Republic Estonia Finland Hungary Latvia Lithuania Malta Portugal Romania Sweden Denmark Israel Turkey New Zealand Slovakia Slovenia United Arab Emirates |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$7.99 Free |
| Malaysia Philippines Norway Canada Mexico |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$6.99 Free |
|
Argentina |
China Post | Order Amount < 39 Order Amount ≥ 39 |
$6.99 Free |
| Saudi Arabia Kuwait Qatar Bahrain Lebanon South Africa Greece Switzerland Cyprus Rwanda |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$7.99 Free |
| Pakistan Tanzania Angola Jordan |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$7.99 Free |
| Nigeria Ghana Uganda Kenya Brazil |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$7.99 Free |
| Chile Colombia |
Yun Express | Order Amount < 39 Order Amount ≥ 39 |
$8.99 Free |
| Hong Kong Taiwan Macao |
SF Express | Order Amount < 39 Order Amount ≥ 39 |
$7.99 Free |
The specific shipping costs can be viewed after filling in the address on the checkout page.
3.Do I need to pay for the tax?
Our shipping fees typically include import duties for most countries. However, a small number of countries (such as Brazil and Switzerland) may impose additional import taxes. In such cases, the recipient may be responsible for these taxes and duties. If you have any questions, our customer service team is always available to assist you.
Shipping Notice
For special shipping requests, please contact ACASIS Official Store customer service. Please confirm your address before payment. If you enter the wrong address, please contact ACASIS in a timely manner. We will contact logistics agent to solve the problem. ACASIS orders can only be shipped to the country where the order is placed. If you ask to change the address after the order has been shipped, we cannot guarantee that your order will be updated. In addition, you are responsible for all possible risks and expenses caused by changing the address after the order has been shipped.
When you place an order, be sure to enter the correct name, address, and contact information so that we can deliver your items successfully.
ACASIS assumes no responsibility for delayed or rejected orders due to the following reasons:
- Shipping time might be delayed for 1-2 days for transportation to remote regions.
- Delay or delivery failure because of the consignee’s actions. These actions include, but are not limited to: changing the address after shipment, entering an unknown address or wrong address, entering incorrect contact information, and refusal to receive, etc.
- Delay due to force majeure. “Force majeure” means an unforeseen, inevitable, or insurmountable objective situation and other objective conditions that cause delayed shipping, including, but not limited to: national or regional air or ground transportation system controls or interruptions (e.g., weather reasons), communication system interference or malfunction, government actions, postal administration policy changes, wars, earthquakes, typhoons, floods, fires, heavy rain, heavy fog, and other similar events.
- Aviation contraband, mobile phones, electronic products, fragile products, and other products that are not available for air freight service due to aviation security regulations.
- Shipments that are confiscated or disposed of due to a violation of transportation regulations.
- Mail and packages cannot be delivered to the consignee’s address during weekends, national holidays, and festivals.
- The consignee's address is a school, unit, or residential community where the courier has no access.